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When i open the game instantly my game crashes

Aninjadude60Aninjadude60 Member
edited August 2017 in Bug Reports
The crash log will be below this:

https://mega.nz/#F!FZMx1Q6C!eGZvmEWW2aPVyeTvltKHPg

Comments

  • DrWhoCaresDrWhoCares Member Backer
    You can upload the crash log directly to the forums. I suggest you do that, rather than have someone go to another website to download a file.
  • Aninjadude60Aninjadude60 Member
    I didn't know, and I can't post the .dmp file so here are the other 2
  • ShatojonShatojon Administrator Developer Backer Wiki Editor
    Hey Aninjadude,

    I'm having a hard time with mega.nz - could you simply upload them by clicking on the file icon here, on our forums?
  • DrWhoCaresDrWhoCares Member Backer
    @Aninjadude60 Try compressing the files first, right-click the crash folder and choose Compress, or if you have 7-zip, choose to compress it as a .zip file.
  • Aninjadude60Aninjadude60 Member
    Try this one then?
  • ShatojonShatojon Administrator Developer Backer Wiki Editor
    Thanks Aninjadude60, looking into this now.

    ( note to self - ticket #1656 )
  • ShatojonShatojon Administrator Developer Backer Wiki Editor
    Hey Aninjadude60,

    It looks like the issue might be coming from your DirectX setup. Are your graphics drivers up to date? What are your PC specs?
  • Aninjadude60Aninjadude60 Member
    Shatojon said:

    Hey Aninjadude60,

    It looks like the issue might be coming from your DirectX setup. Are your graphics drivers up to date? What are your PC specs?

    I was able to play this game before the release and my specs are:
    OS: Windows 10
    Processor: Intel Core i5-4210U CPU @ 1.70GHz 2.40 GHz
    RAM: 4 GB
    Type: 64bit

    and yes i just checked my DirectX and its version is 12
  • ShatojonShatojon Administrator Developer Backer Wiki Editor
    Aninjadude60,

    Have you tried updating your graphics card drivers?
  • Aninjadude60Aninjadude60 Member
    Shatojon said:

    Aninjadude60,

    Have you tried updating your graphics card drivers?

    Yeah I have it said it was updated.
  • ShatojonShatojon Administrator Developer Backer Wiki Editor
    Hey Aninjadude60, it definitely seems to be a graphics issue. I'd try reinstalling your graphics drivers while making sure the old ones are fully uninstalled. Also, I just realised you have 4GB of RAM - even if you do get the game to launch, your system is likely to have trouble running the game, really sorry about that.
  • Aninjadude60Aninjadude60 Member
    Shatojon said:

    Hey Aninjadude60, it definitely seems to be a graphics issue. I'd try reinstalling your graphics drivers while making sure the old ones are fully uninstalled. Also, I just realised you have 4GB of RAM - even if you do get the game to launch, your system is likely to have trouble running the game, really sorry about that.

    before the full release I was able to play fine, I plan on getting a new pc, looks like I must wait to play
  • Aninjadude60Aninjadude60 Member
    I may have figured out what it may be if I use a certain resolution, it crashes but others work fine.
  • ShatojonShatojon Administrator Developer Backer Wiki Editor
    Which one?
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