›

Help Shatojon ~ I can't do multiplayer!

Airumeil201aAirumeil201a Member
in Introduce yourself!
I friend requested you in steam, hoping you can help...

Comments

  • ShatojonShatojon Administrator Developer Backer Wiki Editor
    Hi Airumeil201a,

    Like I said on another thread, private Steam messages aren't the appropriate platform for help. I'll help there when I can, but essentially the Steam friends' list is just that, a list for friends to chat with and socialize. It's very frequent that I won't see messages sent to me over Steam for various reasons (business, computer restarting, changing accounts, etc).

    The best platform to receive help on is to open a support ticket on http://support.castlestory.net - that way you're certain it's someone from the studio giving you an answer and it's guaranteed they'll see and respond eventually, usually within 24 hours except over week-ends and holidays.

    Thanks!
Sign In or Register to comment.