When i open the game instantly my game crashes

Aninjadude60Aninjadude60 Member
edited August 25 in Bug Reports
The crash log will be below this:

https://mega.nz/#F!FZMx1Q6C!eGZvmEWW2aPVyeTvltKHPg

Comments

  • You can upload the crash log directly to the forums. I suggest you do that, rather than have someone go to another website to download a file.
  • I didn't know, and I can't post the .dmp file so here are the other 2
  • ShatojonShatojon Administrator Developer Backer Wiki Editor
    Hey Aninjadude,

    I'm having a hard time with mega.nz - could you simply upload them by clicking on the file icon here, on our forums?
  • @Aninjadude60 Try compressing the files first, right-click the crash folder and choose Compress, or if you have 7-zip, choose to compress it as a .zip file.
  • Try this one then?
  • ShatojonShatojon Administrator Developer Backer Wiki Editor
    Thanks Aninjadude60, looking into this now.

    ( note to self - ticket #1656 )
  • ShatojonShatojon Administrator Developer Backer Wiki Editor
    Hey Aninjadude60,

    It looks like the issue might be coming from your DirectX setup. Are your graphics drivers up to date? What are your PC specs?
  • Shatojon said:

    Hey Aninjadude60,

    It looks like the issue might be coming from your DirectX setup. Are your graphics drivers up to date? What are your PC specs?

    I was able to play this game before the release and my specs are:
    OS: Windows 10
    Processor: Intel Core i5-4210U CPU @ 1.70GHz 2.40 GHz
    RAM: 4 GB
    Type: 64bit

    and yes i just checked my DirectX and its version is 12
  • ShatojonShatojon Administrator Developer Backer Wiki Editor
    Aninjadude60,

    Have you tried updating your graphics card drivers?
  • Shatojon said:

    Aninjadude60,

    Have you tried updating your graphics card drivers?

    Yeah I have it said it was updated.
  • ShatojonShatojon Administrator Developer Backer Wiki Editor
    Hey Aninjadude60, it definitely seems to be a graphics issue. I'd try reinstalling your graphics drivers while making sure the old ones are fully uninstalled. Also, I just realised you have 4GB of RAM - even if you do get the game to launch, your system is likely to have trouble running the game, really sorry about that.
  • Shatojon said:

    Hey Aninjadude60, it definitely seems to be a graphics issue. I'd try reinstalling your graphics drivers while making sure the old ones are fully uninstalled. Also, I just realised you have 4GB of RAM - even if you do get the game to launch, your system is likely to have trouble running the game, really sorry about that.

    before the full release I was able to play fine, I plan on getting a new pc, looks like I must wait to play
  • I may have figured out what it may be if I use a certain resolution, it crashes but others work fine.
  • ShatojonShatojon Administrator Developer Backer Wiki Editor
    Which one?
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